1. Direct Department Email Channels
To ensure the fastest response, please route your inquiry to the appropriate department below. Our team responds to all verified inquiries within 1–2 business days (Monday–Friday, 9:00 AM – 6:00 PM EST):
- General Support & Calculator Help: support@workhourscalculator.app — For help with weekly/bi-weekly timecards, CSV/PDF exports, or JSON backup files.
- Statutory & Editorial Corrections Desk: editorial@workhourscalculator.app — To report state overtime updates, FLSA rounding rules, or mathematical formula inquiries.
- Android & iOS App Technical Support: app@workhourscalculator.app — For feedback regarding Package ID
com.workhourscalculator.app, PWA installation, or device compatibility. - Privacy, Legal & Data Safety Officer: privacy@workhourscalculator.app — For CCPA/GDPR inquiries, Privacy Policy questions, or App Store compliance verification.
2. Interactive Support & Formula Feedback Form
Use the form below to generate a pre-formatted support or correction ticket directly in your email client, or copy the message directly to our desk:
3. How to Report a Calculation Discrepancy
If your employer's paystub differs from the total shown on WorkHoursCalculator.app, please include the following non-sensitive details when writing to us so we can help you audit the math:
- Your state of employment (e.g., California, Texas, New York) and whether you are covered by a collective bargaining agreement (CBA).
- Your clock-in, clock-out, and unpaid meal break times for the week.
- Whether your employer uses a 15-minute (FLSA 7-minute rule) or 6-minute (1/10th hour) rounding system.